വാടക കരാറും നിബന്ധനകളും

Dear valued customer, thank you for renting a self-drive bike from Next In Drive (uDrive bike rental service). By signing the rental agreement you confirm that you understand and accept these terms and conditions, which are also published at https://udriverental.in.

Conditions

Tolls, parking, permits and inter-state taxes are not refunded.
Delivery and pickup charges apply when you choose doorstep delivery.
Carry your original driving licence while riding (mandatory).
Return the bike in the same condition as it was handed over at pickup.
The bike may be ridden only by the customer who booked it, on their own licence.
Do not transport goods or people in violation of local laws, or against excise, customs or narcotics laws.
The bike must not be used for learning to ride, sports, races, rallies or competitive events. If it is, the advance amount is forfeited. Any fines, damage or loss of accessories will be charged. If the bike is in an accident during the rental, the customer pays for the replacement bike.
Payment is made in advance. The security deposit is Rs 1,000 for daily, weekly and monthly rentals.
Return the bike with the same fuel level. Extra fuel is not refunded; a shortfall is charged at Rs 105 per litre plus a refuelling fee of Rs 100.
Please make sure no valuables are left on the bike when you return it.
The security deposit is refunded within 5 working days after the bike is returned, minus any charges. Rs 500 of it is held for 7 days for traffic e-challans and then refunded, minus any challans recorded.
A washing charge of Rs 200 applies if the bike is returned without washing it. You may instead wash the bike and return it clean at the agreed return time. If the bike is returned excessively dirty, additional cleaning charges may apply after an assessment.

Prohibited uses

A uDrive vehicle must not be used:

in any speed race or competition;
to tow, push or propel any trailer or other vehicle;
mainly to transport people for business or as a bike taxi;
by anyone under the influence of alcohol, or of any drug or medication under which riding is prohibited or not recommended. We have a zero-tolerance policy: the limit is 0.0%;
to commit a crime or any other illegal activity;
by anyone who has given us false information (including their name, age or address);
outside India, or in any prohibited area within India;
while using a mobile phone or any other mobile device in any way (calls, messages, e-mail, with or without a hands-free device) that may distract you from riding, or while doing anything else prohibited by law;
to carry flammable, poisonous or otherwise hazardous substances, other than for legal household use and in household quantities;
to carry objects that, because of their size, shape or weight, could affect the vehicle's handling or safety, damage the vehicle, or stick out and endanger other road users;
with more riders than the vehicle has seats.

Documents

An original, valid driving licence (mandatory).
An original, valid ID proof issued by the Government of India.
Foreign nationals: a passport and an International Driving Permit (IDP) together with their national driving licence.

Who can rent

Riders must be of sound mind and at least 21 years old.
Riders must hold a valid two-wheeler driving licence for the vehicle (MCWG for geared motorcycles, MCWOG or MCWG for gearless scooters), held for at least 1 year(s). Foreign nationals may rent with a valid passport and International Driving Permit.
Riders must have a good driving record and must not have been convicted of an offence involving moral turpitude, or of an offence under the Motor Vehicles Act punishable with more than 6 months' imprisonment.
Riders must have no criminal record and no restriction on riding because of a medical condition or under any law.

Offences and charges

Overspeed above 90 km/h: Rs 1,500; Overspeed up to 150 km/h: Rs 2,500; Overspeed above 150 km/h: Rs 4,000; Mobile phone use while riding: The fine imposed; Parking violation fine settled by us: Fine + Rs 500; Smoking: Rs 1,000 + any damage.

Traffic fines and challans during the rental are the customer's responsibility, including those that arrive after the return.
Towing and impounding: no charge if the vehicle failed. If caused by the customer's negligence, the full cost is paid by the customer.
Late return: Rs 200 per started hour after a 30-minute grace period, in addition to the hourly rent for the extra time, capped at one day of rent for each day overdue.
If you lose the key, or try to open the lock with a wire or other tool, you will be charged. If the key is lost, call our emergency number +919074670709 immediately.

Cancellation and charges

You can cancel a booking on these conditions. 48 hours or more before the trip start: 25% of the rent is charged; 24 to 48 hours before the trip start: 50% of the rent is charged; Less than 24 hours before the trip start: no rent is refunded. The security deposit is always refunded in full. Cancellation refunds are made to the original payment method (or your wallet, if you choose) within 7-10 working days.

Stolen vehicles

If the bike or any of its parts is stolen, report it to our office immediately and file a written complaint, based on the facts, at the nearest police station. Give us a copy of the acknowledged complaint. The information must not contain any discrepancy: you are liable for any loss caused by an inconsistent or distorted complaint, including if the bike is not recovered.

Traffic violations, penalties and other incidents

You must tell us about any incident that damaged the vehicle or any public or private property, or injured any person or animal. You must file a police report in every such event, whatever the cause. If the bike is damaged, you are responsible for all loss and damage to the bike and must pay us for it, whatever the cause or whoever or whatever caused it.

Breakdowns and incidents

Report every breakdown or incident involving the bike to us immediately by phone on +919074670709. Roadside assistance: 8089645658, 8590070709.
Never use jumper cables or other tools to jump-start any vehicle other than a uDrive vehicle; any damage that results is charged.
In an incident involving property damage or a third party, fill in an official police report and, if possible, note the date, time and place of the incident.